RN
Reuven N
1 reviews | Active since Mar 2012
28 Sept 2015, 15:12
Refund of attorneys fee
We app**** for move your home not your homeloan and were told to pay the attorney in full and after the home loan is registered FNB will refund us. As their policy they are said to pay 100% of this excluding the initiation cost not covered by them. All together they owe us R13 873 of which they have paid R1 428. What about the rest of the funds due to us? I have queried this twice and still no feedback.
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FNB (First National Bank)'s replyOfficial
28 Sept 2015, 15:31Hello Reuven,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Homeloans who will provide you with feedback.
The reference number is 767866.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Homeloans who will provide you with feedback.
The reference number is 767866.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Sept 2015, 15:31
Official
Hello Reuven,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Homeloans who will provide you with feedback.
The reference number is 767866.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Homeloans who will provide you with feedback.
The reference number is 767866.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)