REFUND MY CREDIT CARD DEBT

`There has been a deduction transaction of R35 881.72 on the 10th of August 2 from my FNB credit card by TBA on the 10th of August 2018 and I only became aware of it on the 17th of August .

I lodged a complaint with FNB on Friday immediately when I found out on the 17th of August and I spoke to their ***** Department that eventually called me today. They have asked me to ask what the time frame of the transaction reversal as promised by Jana is, so that they can come in to assist if it doesn’t happen.

I got in touch with TBA and eventually they refunded my account. But my account has been handed over and they said they could only refund it to the source (my credit card). I was told by one of your consultants (Keegan Dollie) to send an e-mail to ********** as they were the ones that were dealing with my account and my mails have been bouncing ever since and I need this sorted out.

Kindly advise and assist

M