Refund money
<p> I tried to draw money from a fnb teller and it broke so I did not receive my money. I went to a branch same day and layer a compldint as advised by the consultant. I did not get a reference and still now 6days later my money back. Its a large amount and it seems like it's fine with them. I have a newborn baby and need to provide for her. I Aldo think being a fnb client it should not take so long especially when it's there own ATM. I just want my money.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)