1 reviews | Active since Jun 2014
REFUND
Ive been promised a refund for the last 7 days, i keep getting told that admin has a back lock... how does a company have a delay of 7 days... REF ********** and ********** NF PLease refund me the money you promised as per the below email from Tshepo Mosolotsane, WHEN I CALL THE CALL CENTRE THEY SAY I MUST WAIT ANOTHER WEEK, IM SORRY I WILL NOT AND IF I DONT GET my refund today please close my account with immediate effect
Good day Mr. Solomon Mathibe,
Thank you for your email.
This email serves to confirm the arrangement concluded for your personal loan account. You have concluded a payment arrangement of R512.00 per month until your loan account is fully paid. Your currently balance is R1,749.87 and will increase to R2,999.87 as are still to receive a refund of R1,250 from us. The balance is expected to be repaid within 6 months provided there is no disputes on payments.
Should you wish to settle your loan account earlier you can send us an email in order to provide you with the settlement quotation or transfer funds directly using below banking details: Account no: ********** 4189 Branch code: 250655 Reference no: ********** 630974
Should you require any further information please do not hesitate to contact on ********** .
Kind Regards, Tshepo Mosolotsane
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Best regards,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Best regards,
