FR
Frans R

1 reviews | Active since Jul 2011

16 May 2019, 13:54

Refund

As you can see refund arranged with 1ShoppingCart please check why its not been proccessed

Dear Frans Roodt,

Thank you for contacting technical support.

I am sorry to hear of any confusion. We are more than happy to help you out with your request. We have issued your refund on our side. When a refund is created in our system, it can take up to two days before it is issued. Once it is issued, it will take 5-7 days for your bank to accept the refund. At this point, We have done everything we can on our side, you would need to contact your bank to see why they refund has not been submitted. I also see that you have opened multiple tickets asking the same question. i will close those tickets and keep the replies to this ticket number. We apologize for any inconvenience this might have caused.

If you have any other questions please visit our comprehensive support section at https://knowledge.web.com/ or contact our Support Center and refer to ticket ********** 5 and a specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible.

If you have any renewal needs, please reply to this ticket or chat with us at http://ts.chatwithsupport.net

Mike E

Nothing can conqour a God Fearing Boer Fighting in Battle

On Sat, 04 May 2019, 12:17 , ********** wrote:

Dear valued customer • FNB:-) Ref ********** Has been issued for your complaint. For updates contact ********** ********** 408 Please do NOT reply to this message as it is sent from an unattended mailbox

0
Replies (5)
FR
Frans R's update17 May 2019, 07:40
Reviewer Update
No refund after 7 days 1ShoppingCart confirmed refund
FR
Frans R's update17 May 2019, 07:43
Reviewer Update
I'm referring to it will take 5-7 days for your bank to accept the refund.
FR
Frans R's update20 May 2019, 12:17
Reviewer Update
I take notice but as explained to Hetzner i'm waiting for a refund from FNB regarding 1ShoppingCart who deducted R 1904 from my account which included the money to pay Hetzner delete my account but its not my fault I Don't have Money at the Moment
FR
Frans R's update20 May 2019, 14:42
Reviewer Update
I'm trying to reply to FNB with the requested documents but:
Recipient inbox full
 Your message couldn't be delivered to ***. Their inbox is full, or it's getting too much mail right now. 
FR
Frans R's update21 May 2019, 09:22
Reviewer Update
I sent the original email like requested with a reversal form 7 days became 15 only on the 24th after that it will be probably only end of June