pM
percy M

1 reviews | Active since Oct 2016

07 Feb 2019, 13:06

Refund

Im very angry at fnb home loans, i made a request to get the refund on the money i paid extra on the home loan they person i spoke to on Friday said the money will paid today(Lentor) Tuesday i called to make a follow up then Monde said the application is still with the managers. the money will be paid today, today David tells me about debt review. can i please get what is due to me Im very angry

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2019, 16:21
Official
 Good Day Percy Mokoena, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)