LM
Lutendo M

1 reviews | Active since May 2014

31 Jan 2018, 13:06

Refund

FNB :-) Your electricity purchase transaction was unsuccessful. Your purchase amount will be refunded into your account. Queries? Call ********** 405.

Till today I have not received the refund.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2018, 13:32
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department . Feedback will be provided after 48 Business hours.

***

I do apologise for any inconvenience caused.

Regards,

Client Experience Team