1 reviews | Active since May 2016

14 Sept 2017, 15:35

Refund

I have called into your call Centre and still no one has provided me with an answer. It's been three working days in which a refund from takealot was processed and still you guys have not processed it on your side. How long does this take? Three working days is already long is it not?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2017, 16:24
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

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