FR
Frans R
1 reviews | Active since Jul 2011
13 May 2019, 12:30
Refund 1ShoppingCart
I'm awaiting a refund from 1ShoppingCart it was done on the 7th please check if it has gone through
Kind Regards
Helpful (0)
Replies (5)0
Replies (5)
FNB (First National Bank)'s replyOfficial
13 May 2019, 13:55Good Day Frans
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply13 May 2019, 13:55
Official
Good Day Frans
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
FR
Frans R's updateReviewer Update
14 May 2019, 13:20When will the refund be processed has it been refunded its been 7 days
FR
Frans R's update14 May 2019, 13:20
Reviewer Update
When will the refund be processed has it been refunded its been 7 days
FR
Frans R's updateReviewer Update
16 May 2019, 07:58As you can see refund arranged with 1ShoppingCart please check why its not been proccessed
Dear Frans Roodt,
Thank you for contacting technical support.
I am sorry to hear of any confusion. We are more than happy to help you out with your request. We have issued your refund on our side. When a refund is created in our system, it can take up to two days before it is issued. Once it is issued, it will take 5-7 days for your bank to accept the refund. At this point, We have done everything we can on our side, you would need to contact your bank to see why they refund has not been submitted. I also see that you have opened multiple tickets asking the same question. i will close those tickets and keep the replies to this ticket number. We apologize for any inconvenience this might have caused.
If you have any other questions please visit our comprehensive support section at https://knowledge.web.com/ or contact our Support Center and refer to ticket ***5 and a specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible.
If you have any renewal needs, please reply to this ticket or chat with us at http://ts.chatwithsupport.net
Mike E
Dear Frans Roodt,
Thank you for contacting technical support.
I am sorry to hear of any confusion. We are more than happy to help you out with your request. We have issued your refund on our side. When a refund is created in our system, it can take up to two days before it is issued. Once it is issued, it will take 5-7 days for your bank to accept the refund. At this point, We have done everything we can on our side, you would need to contact your bank to see why they refund has not been submitted. I also see that you have opened multiple tickets asking the same question. i will close those tickets and keep the replies to this ticket number. We apologize for any inconvenience this might have caused.
If you have any other questions please visit our comprehensive support section at https://knowledge.web.com/ or contact our Support Center and refer to ticket ***5 and a specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible.
If you have any renewal needs, please reply to this ticket or chat with us at http://ts.chatwithsupport.net
Mike E
FR
Frans R's update16 May 2019, 07:58
Reviewer Update
As you can see refund arranged with 1ShoppingCart please check why its not been proccessed
Dear Frans Roodt,
Thank you for contacting technical support.
I am sorry to hear of any confusion. We are more than happy to help you out with your request. We have issued your refund on our side. When a refund is created in our system, it can take up to two days before it is issued. Once it is issued, it will take 5-7 days for your bank to accept the refund. At this point, We have done everything we can on our side, you would need to contact your bank to see why they refund has not been submitted. I also see that you have opened multiple tickets asking the same question. i will close those tickets and keep the replies to this ticket number. We apologize for any inconvenience this might have caused.
If you have any other questions please visit our comprehensive support section at https://knowledge.web.com/ or contact our Support Center and refer to ticket ***5 and a specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible.
If you have any renewal needs, please reply to this ticket or chat with us at http://ts.chatwithsupport.net
Mike E
Dear Frans Roodt,
Thank you for contacting technical support.
I am sorry to hear of any confusion. We are more than happy to help you out with your request. We have issued your refund on our side. When a refund is created in our system, it can take up to two days before it is issued. Once it is issued, it will take 5-7 days for your bank to accept the refund. At this point, We have done everything we can on our side, you would need to contact your bank to see why they refund has not been submitted. I also see that you have opened multiple tickets asking the same question. i will close those tickets and keep the replies to this ticket number. We apologize for any inconvenience this might have caused.
If you have any other questions please visit our comprehensive support section at https://knowledge.web.com/ or contact our Support Center and refer to ticket ***5 and a specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible.
If you have any renewal needs, please reply to this ticket or chat with us at http://ts.chatwithsupport.net
Mike E
FR
Frans R's updateReviewer Update
20 May 2019, 12:20how long is this going to take ?
FR
Frans R's update20 May 2019, 12:20
Reviewer Update
how long is this going to take ?
FR
Frans R's updateReviewer Update
20 May 2019, 14:42I'm trying to reply to FNB with the requested documents but:
Recipient inbox full
Your message couldn't be delivered to ***. Their inbox is full, or it's getting too much mail right now.
Recipient inbox full
Your message couldn't be delivered to ***. Their inbox is full, or it's getting too much mail right now.
FR
Frans R's update20 May 2019, 14:42
Reviewer Update
I'm trying to reply to FNB with the requested documents but:
Recipient inbox full
Your message couldn't be delivered to ***. Their inbox is full, or it's getting too much mail right now.
Recipient inbox full
Your message couldn't be delivered to ***. Their inbox is full, or it's getting too much mail right now.