Refinance on my Home Loan Declined

<p>My business account is and has been with FNB for over 30 years. I finanaced my home through FNB in 2011 although I had a better interets rate elsewhere I decdided to stay with FNB being the loyal person that I am. I app**** for refinance due to personal reasosns a couple of weeks ago but it was declined due to my affordability. I advised the client excaclty my plan as to how I intend paying back the plan that I have place if I was granted the refinance but still I was declined and I feel as though I my application and reasoning was not taken seriously. My property is worth more than what I curretnly owe on the bond so I figured that FNB could give me a equity loan. I approached SAHL and needless to say the lady assusred me that they could help me as my property is worth more than what I curretnly owe. I am really dissaponited as I have been a loyal customer for a long time. I would like my application reviewed please.</p>