ND
Noluthando D

1 reviews | Active since Jul 2015

20 Aug 2015, 14:10

Refilwe saves my day

AGAIN REFILWE MAHUBA SAVES ME! This morning I made a mistake of decreasing my overdraft to R1000instead of by R1000, went to our staff banking and they couldn t help as the other call centre wasoffline. Went to Cresta lunch time , luckily for me the same lady Refilwe Mahuba assisted me (shepreviously helped me with 32day notice cash out which was urgently needed),she made calls, sent emails and Ileft the banking with her going to call with feedback.I just checked my acc , the overdraft is reinstated.I am so relieved as I didn t know what I was going to do. Big up to this girl, her sincerity,friendliness, efficiency , and willingness to help is what I really admire, I thanked God when I saw her face asshe gave me some hope and proved to be my saviour yet again. May she be recognised for being the bestemployee that she is and may she be always blessed by God.THANK YOU REFILWE, WANTED TO SEND YOU DIRECTEMAIL BUT CANT FIND YOU ON GLOBAL(think spelt your surname wrong)! NDIYABULELA FOR ALLES!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Aug 2015, 14:32
Official
Hello D-Diva,

Wow super fantastic.

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from Refilwe Mahuba.

***.

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Complaints Resolution
Melinda Duvenhage
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