IK
Itumeleng K
1 reviews | Active since Feb 2019
20 Feb 2019, 15:00
reference number ***
“Apologies for the inconvenience caused “ shouldn’t be said unless you are willing to help me. Again I have to write a review on Hellopeter to get someone from FNB to assist me.
The Benoni Plaza manager called me earlier today (11:00) and told me that he was working on my issue and promised that he would call me back by 13:00 to give me feedback. I am still waiting.
It seems like my issue will not be resolved today. It also seems like I will get a call from one of the consultants telling me that they can’t help me today becuase it is almost end of business day. This is the excuse I was given yesterday.
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FNB (First National Bank)'s replyOfficial
20 Feb 2019, 15:51Good Day Itumeleng Khumalo Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply20 Feb 2019, 15:51
Official
Good Day Itumeleng Khumalo Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***