Reference no : *** - FNB'S Delay in Reimbur*****t lead to further Charges

<p>Good day</p> <p>I am still waiting upon Ferrnaz (consultant handling my case) or her Manager Vallencia to give me Feedback with regards to my query about additional bank charges i have incurred due to delay on my reimbur*****t from FNB.</p> <p>I called Ferrnaz (consultant Handling my case) round about 10:00 in the morning to raise a query about the issue in hand and she promised to ask her Manager to call me back after the meeting she told me she was in.</p> <p>I doubt very much that she never even got a minute from the meeting to give me a call to clear things with regards to these charges as i made her manager very much aware that i still have more debit orders that will bounce if they urgently don't release or transfer reimbur*****t into my cheque account.</p> <p>Such did occur this morning, two debit orders bounced and i have been charged un-paid fees that i expect the bank to refund me as i made them aware of the situation and have that on record of FNB'S call recording system dated the 27/02/2017.</p> <p>These charges are in addition to the 5 charges are have already incurred due to 5 debit orders which bounced due to the same delay amount to R635.00 over the weekend.</p> <p>With the two new charges now i am sitting at R925.00 of bank fees.</p> <p>I am really of concerned whether FNB is aware that this delay will also affect my ITC scoring and dent my credit record with other creditors ?</p> <p>Regards</p>