HS
Hanlie S

1 reviews | Active since Feb 2017

08 Mar 2017, 13:36

Reference ***

<p>This complaint loged last week Thursday is still not resolved</p> <p> </p> <p>To make it even better Elvira Moses has decided seeing she can't assist she will schedule call not call back and ignore all my mails sent.. ANd called me a **** as I never said I want to CANCEL yet complaint said I NO LONGER WANT THE PHONE...</p> <p> </p> <p>Wonderful guys</p> <p> </p> <p>I will certianly move all business as this is not what any client should endure</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2017, 08:20
Official

Good day Ms. skyes

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***