SX
Sipho X

1 reviews | Active since Mar 2011

18 May 2017, 10:58

Ref: Tecrew Funeralass R99 FNB allows it

<p>Why the he*l does @FNBSA keep processing unauthorized ********** debit orders... all these R99 weird ref debits been goin off and they allow? Now i'm setting with a charge from FNB of R145 for a bounced debit order.</p> <p> </p> <p>Ref: Tecrew Funeralass R99</p> <p> </p> <p>I don't fell safe with my money with FNB seriously. Something must be done to protect US their clients</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 May 2017, 13:40
Official

Good day Ms. SIGXABA

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

SX
Sipho X's update06 Jun 2017, 11:19
Reviewer Update

Still no 1 called and resolved this. Last month you(FNB) decided to do a double debit order for my bond without my authorization. You took R16000 without my authorization sies. Now my kids my suffer cause this bank doesn't give a **** about their clients.

Doesn't mean cause you financed me for my house you can do as you please in my account.

I'm going to close this platinuim account of yours. I'm tired of your sh*t.