REF NO: FNB272893

I ordered 3 sims from your online services. One new number and 2 numbers to be ported. Delivery was within 48hrs, thumbs up, but that's where it ends. I signed for the package, went upstairs to my desk [delivery was at my work] opened the package only to discover that there was only one sim and not even the correct one as serial number did not match! I called the 086 number immediately and reported the incident. Was assured that this will be sorted asap! I'm still waiting after numerous calls to the 086 number. The sims that I DO NOT HAVE, have already been allocated to my FNB account and now to top it off, the 2 numbers that need to be ported have been ported to sims I DO NOT HAVE. I cannot get hold of my kids today because of your incompetence. I am now clearly telling you that I will take NO responsibility for any calls/charges until such time as I have the sims in my hands.