sK
susan K
1 reviews | Active since Dec 2018
03 Dec 2020, 09:45
ref ***
ref no: for ***** given to me
***
i am paying 132 for my funeral cover
there was ***** in my card as per fnb where the card was was used i am getting sms on toll gates and when ever i am paying my funeral cover the money is disappearing all the time call Centre not helping me at all
can some body sort out all the toll gate issues so that can be able to pay my funeral i am paying 155 for toll gates which i dont know can fnb explain how possible is this while the card is cancelled
please assist if not i am going abunsman
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FNB (First National Bank)'s replyOfficial
03 Dec 2020, 11:02Good day Miss Khumalo
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
FNB Customer Resolution Center
***
Best regards,
FNB (First National Bank)'s reply03 Dec 2020, 11:02
Official
Good day Miss Khumalo
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
FNB Customer Resolution Center
***
Best regards,