Ref *** Ref *** Ref *** Ref ***nf

Now going for 3 week NO FEEDBACK YET!!!! I've posted another complaint 2 hours back, called the call centre this morning, yersterday, day before, emailed, followed up BUT NO ONE CAN TELL ME ANYTHING ABOUT MY QUERIE????!!!! AND DO NOT GIVE ME YOUR COMPUTER RESPONSE AGAIN ABOUT HOW SORRY YOU ARE, I NEED A RESPONSE FROM AN ACTUAL PERSON TODAY!!!!! I will hand this over to Ombuds also should I not hear anything back before 2.30 today, 3:00 to close at closing time apparetly for the people at fnb and then it is another day GONE WITHOUT ANY FEEDBACK. TELL ME TO WHICH BRANCH I MUST GO????? CENTURION OR PTA NORTH???? I will go and sit there until this is sorted, dont care how long the lines are behind me. I will not move until I have my SESSION CXD LETTER in my hand. Give me a direct person to speak to. Ellen Morifi do not answer aNy calls or mails, so someone supperior to her.