1 reviews | Active since Sept 2019
Rediculous unpaid charges
Unpaid fees charged Firstly I do not have overdraft facility on my account. Me for being charged 1545.00 for honoring unpaid payments, I find this a joke. At no point did I ever make a purchse wihout having funds in my account so FNB need no "honor" anything on my behalf. Every transaction was done with sufficient funds of which transaction cost was immediately deducted as soon as the card was swiped. I am finding myself to pay fees or R 1545. 00 to fFNB for not having sufficient over and above the accounts I have yet to pay my monthly fee. This is unacceptable and quite frankly a *******. I have never asked FNB to pay something on my behalf and never will. I have never received any real assistance from FNB and this just adds to it. I have been a loyal client for many years and cannot believe they would over indebt their customers like this. Of the honor fees charged, this needs to be relooked at because like I said, there were available funds at the time of transacting. Further to this, if the merchant decides to only to their banking 2 weeks later, how is this my problem when the bank deducted it from my account on day of purchase?!?!?! This is really frustrating and quite actually soul destroying. One tries to make good but FNB just kicks you when you're down. You wait on the line for hours, secure chat is a bust because you wait so long it keeps logging me out and I really just want justification for these costs. On a purchase that did not go off, you charge me R1545 in total just for 1 month. I am not mentioning the other months where I did not complain
Tell me what this is for because I just don't get it. Its not like there's admin that you're doing, you certainly have not paid the DO on my behalf because then I would have no problem paying FNB fees for their assistance. This is just straight up theft by a big bank preying on the little people have. Please look into my account and kindly reverse the fees raised for "honoring" my payments because I guarantee, you certainly have not.Please look into my account and rectify all of this Unhappy customer
