BE
Boitumelo E

1 reviews | Active since Mar 2017

13 Mar 2017, 08:23

Rediculous service

<p>I have been trying to close the credit ard with FNB for the whole week with all the failed attempts.</p> <p>I called everyday the whole of last week and recieved no response just empty promises that it will be closed and i will get a paid up letter.</p> <p>Can i get the CEO to close this credit card seing that the *********** staff is unwilling.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2017, 09:08
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)