Rediculous and incompetant service from FNB President Hyper

I have received repulsive service from FNB. FNB is the only bank where a person can withdraw money from Paypal. I have read on the internet what I should do, to link my account with FNB to actually withdraw the money from Paypal. According to the information,I should register an online banking account with FNB as a non-customer. Which I did. Then I received a message that I should go inside the bank to get the profile sorted. Which I did, this morning. The arrogant idiot at the door at the FNB branch at President Hyper, did not even allow me inside the bank. He said that FNB does not deal with Paypal accounts. Which is a blatant lie. I told him that on the internet banking app it stated that I had to go inside the bank. He refused to assist me and he did not even want to accompany me to the internet banking facility so that I could show him the information. He gave me a number to contact: ***. PAypal services. When I got home, I called the number and guess what: NO ANSWER. Electronic prompts. I followed the prompts and guess what? I need to register online banking account. Guess what? I have to go into the branch. And guess what? The idiot at the door is not going to assist me. Can someone help me to sort out this mess? I do not have money due to the lockdown and the only money I have it the donation I received through Paypal. So FNB, you have definitely confirmed why I am not banking with such an idiotic bank, due to the staff's incompetence and lack of service, but now i have no choice and I have to deal with you. So can I have my money that rightfully belongs to me? Each minute you waste, you waste my money because PAypal is linked to the currency of the day and I am losing money.