GR
Gustav R

1 reviews | Active since Mar 2012

20 Nov 2019, 11:21

Recipients missing....

Please advise what FNB's purpose is of setting up Recipients under payments? For me that would be regular people/instances that you pay. Please advise why FNB removed some of these recipients without my knowledge or advise who removed them? Reinstate these ASAP as I need to make payments.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Nov 2019, 11:58
Official
Good day Gustav,  

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is  ***NF. 

Regards, Hello Peter Complaints Team 

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