Receiving e-mail notifications

<p>Dear FNB,</p> <p> </p> <p>Let me start by mentioning that I am NOT a client with you. However, I receive e-mail notifications continuously about one of your client's online activities.</p> <p>I have called into your Support Department on ********** to report this on 27-Mar-2017. Your consultant first wanted my ID number - there is no reason for me to provide this, as stated I am not an FNB client. After re-iterating this to the consultant, I then asked to be put through to a manager. The consultant put me on hold and then dropped the call.</p> <p>I called in a second time and chatted with Mpho Thaane (Ref: Rr ********** 8169). Mpho was much more understanding and promised me that someone will call me back within 48 hours to have this issue resolved. No suprises - no one has contacted me as yet.</p> <p>What is laughable though is that your organisation sent me an e-mail to rate your service, while addressing me by the name of your actual client. Shouldn't FNB be more concerned with their client's privacy and take my request seriously ??</p>