VM
Vanny M
1 reviews | Active since Sept 2019
11 Sept 2019, 14:09
Receiving abnormal charges on daily basis!!!
Going through my bank statement i realize that in the past 2 weeks I have been charged multiple fees labelled as ITEM PAID NO# to the a total of over R1125 on my personal cheque account!!! Every morning I wake up my account seems to sink deeper in the negative and for time when things are hard for financially this is rather traumatizing I spoke to a chat consultant who didnt seem to make sense to me I would like to know what these ridiculous charges are for and how can the bank just charge us random fees without any logical explanation?
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FNB (First National Bank)'s replyOfficial
11 Sept 2019, 16:19Good day Vanny Mbuyi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply11 Sept 2019, 16:19
Official
Good day Vanny Mbuyi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***