NM
Noluvuyo M
1 reviews | Active since Sept 2019
14 Nov 2019, 16:23
RECEIVED POOR SERVICE AT FNB HEAD OFFICE
I was very disappointed today by FNB.They have a very poor service maan.I mistakenly transferred money from my savings account to my old credit card account which i am no longer using.Now I call their Head office as I am unable to transfer the money back to my normal account.They verified twice my details and successfully but after those long calls holding listen to their music;they just told me sorry we are unable to transfer the money back.Yerrr maan I am very disappointed
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FNB (First National Bank)'s replyOfficial
15 Nov 2019, 08:39Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply15 Nov 2019, 08:39
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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