iB
ingrid B
1 reviews | Active since Sept 2010
23 Feb 2015, 09:15
Receive No Token when purchasing Electricity
This is now the second time I have purchased electricity using the FNB cellphone banking app and I received no token. The money has already been credited from my account and I can't find anywhere on the banking app that I can see the token and I didn't receive any sms with the token nr.
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Feb 2015, 09:21Hello IC86,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
Kindly refer to email sent to you from Care.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
Kindly refer to email sent to you from Care.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply23 Feb 2015, 09:21
Official
Hello IC86,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
Kindly refer to email sent to you from Care.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
Kindly refer to email sent to you from Care.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)