RA
Robyn A

1 reviews | Active since Mar 2016

07 Sept 2018, 12:59

Recalling payments Part 2

Useless useless useless!!

I am still waiting for my money and NO ONE KNOWS THEY ARE DOING!!!!!!!!! I am still waiting for feedback, I call loan department to be told it's with legal and I asked to be transferred to legal only to be transferred BACK TO LOANS!!!! Do this people enjoy making their customers stupid?

FNB DOES NOT TAKE THEIR CUSTOMERS SERIOUSLY AND I WILL DEFINITELY BE CLOSING MY ACCOUNT WITH THEM AND MOVE TO ABSA RATHER!!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Sept 2018, 14:01
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply07 Sept 2018, 14:01
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

Regards,

Client Experience Team

Email address: ***

Tel number: ***