Recall transaction - can someone just please help already

On 18 December 2018 I paid an amount of R1336.50 to the Absa Credit Card public recipient from my FNB business cheque account (payment ref VODSL1FPD8HF). This money was intended for an employee. Instead of the Absa account number I incorrectly put the words "Daily Salary" as the reference. The money has left my bank account but has not reached the intended recipient, I accept this was my mistake. I would like to recall this transaction.

I've spoken to FNB Digital Recalls who told me that Absa will have to pay me back the money. I've spoken to Absa Credit Cards who told me that FNB has to request a recall and that they can't assist. I've spoken to a Private Banker that just forwarded me the number for FNB Business and ignored all the questions I sent them. Absa says that FNB knows perfectly well what the correct process is to follow, and FNB says that they can't get the money back since it's with Absa.

Can someone please just clear this up? What is the correct process to follow, and who is responsible to return the money? Clearly the money has left my business account and I want it back since it didn't reach anyone, how could it with that reference?

All I've gotten is non-answers from FNB thus far, and I don't know what the use of personal banking is because they seem to be only a poor directory service that offers no useful input. It looks like I'll spend 30 days running in circles after which you'll simply tell me you can't help me the employee's money is gone.