Recall a payment on onlinebanking.

I phone the onlinebanking client support helpline for help. I was busy doing online payments on my traffic fines by error I paid R75 000.00 on a traffic fine instead of R750.00. 3hours later trying to explain and asked if the bank can recall the payment for me. No luck they refer me from one dept to another. At last a lady at the reversal dept pick up her phone I explain to her I need assistance her answer I must complete a form but they can decline my request and no recalls are guaranteed. Instead of helping me log the request and recall the payment from std while the money is still in the system and inform the recipient that a payment was paid in error. Telling me that they can not promise me anything. I phoned std bank myself and very helpfull they told me they can recall the payment and instruct their client of a payment was paid in error if fnb send them the instruction. Start 14.35 with this query and after many phonecalls they email me the forms for the reversal still they told me my money is not guaranteed. Ref *** time 18:24. This is unaccepptable and no service. I will take it to a higher level if they not recall this payment. I will take my business away.