1 reviews | Active since Jul 2018
Reap off on Airtime and electricity charges
I would like to complain, recently FNB is charging us R2.50 whenever we buy airtime and electricity . i mean i am using my money that is in my account which i pay every month now they want me to pay extra. This is a **************** they need to come up with a solution for this i mean even if you buy R5 airtime you still pay R2.50 even this guys who sell airtime on the street they do not charge so much money. I am not happy at all , i will have to move from this bank.
Good day Lorraine Shai,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Lorraine Shai,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)