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christopher D

1 reviews | Active since May 2018

16 May 2018, 16:18

REALLY ****TY SERVICE

I HAVE LAID A COMPLAINT ABOUT FNB 2 DAYS AGO,AND STILL NOT 1 PERSON FROM FNB HAS CALLED ME!!!!!!!!!!!!!!!!!!!!!!!!!! MY ACCOUNT IS PAID UP IN FULL LAST YEAR ALREADY. Date Opened: 2017/08/28 Opening Balance: 3955.00 Instalments: 3955 Current Balance: 3955.00 Account Number: 00TLN ********** 3771

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 May 2018, 16:39
Official

Good Day,

Thank you for bringing this matter to our attention.

I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Premier Resolution Centre and have requested that they be in contact with you.

Reference number *** was issued for your complaint

I do apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)