TB
Tony B
1 reviews | Active since Mar 2009
18 Dec 2015, 09:59
Really impressive response time
My wife had her FNB credit card cloned and upon finding out that someone had spent R4000 on her card in Warmbaths, she alerted the credit card division on Monday afternoon the 14th of December and by Thursday the 17th of December she received her replacement card. (despite the 16th being a holiday)<br> Well done and what a pleasure to have this kind of response - Thank you
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FNB (First National Bank)'s replyOfficial
02 May 2023, 21:58Hello tonybeck,
I've received your compliment that you logged. Thank you so much for taking the time to compliment our Card division.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment our Card division.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello tonybeck,
I've received your compliment that you logged. Thank you so much for taking the time to compliment our Card division.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment our Card division.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"