MG
Mike G

1 reviews | Active since Apr 2010

01 Jul 2015, 09:58

Really going the extra mile

After two days of trying to resolve a query and getting promises from Madie, Asanda and a few others that someone will phone us back with regard to our query, Joash and Jessica went the extra mile to get us in touch with the correct person.<br> <br> We would like to extend our gratitude towards them. If you have more people like them on your team, your service levels will excel. <br> <br> Thank you.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2015, 12:26
Official
Hello mikegr,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)