Really FNB
App**** for personal credit card at FNB. They said I was approved and received my documents. Yesterday I e-mailed them to find out if my application is fine and asked if they needed more documents because it has been more than 2 weeks now and received nothing yet. It should have been delivered by now.
I just phoned them and they said that they still need more documents?!?! How can you approve me if you need more documents? And why don’t you guys phone me and tell me that or RESPOND to my e-mails?
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FNB (First National Bank)'s replyOfficial
11 Jan 2019, 08:58Good Day Marlene
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id number, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. Email address: ***Tel number: *** (option one)
Regards
Hello Peter Team
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id number, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. Email address: ***Tel number: *** (option one)
Regards
Hello Peter Team
FNB (First National Bank)'s reply11 Jan 2019, 08:58
Official
Good Day Marlene
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id number, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. Email address: ***Tel number: *** (option one)
Regards
Hello Peter Team
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id number, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. Email address: ***Tel number: *** (option one)
Regards
Hello Peter Team