1 reviews | Active since Oct 2017
Really dissapointed in FNB
Long story short, lost my card, requested it to be cancelled and THREE weeks later i still haven't received my card after calling numerous times, apparently they were calling the incorrect number, and the call center agent giggles and laughs at me when she checks on her system ad still see's that i am waiting for my card.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)