LK
Liesel K
1 reviews | Active since Mar 2009
29 Mar 2016, 15:21
Really disappointed in FNB Cheque department
Really disappointed in FNB Cheque department... they have removed benefits yet not informed me ... I was able to pay fnbconnect with my Ebucks but all of a sudden I get an email to say my debit order has been returned. Such bad service and communication! Disappointed!
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Mar 2016, 15:29Hello liesk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 895062.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 895062.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Mar 2016, 15:29
Official
Hello liesk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 895062.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 895062.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)