LS
Lambert S
1 reviews | Active since Sept 2012
22 Dec 2021, 14:32
Really bad to no service at all anymore
“How can we help you?” has fallen off a cliff. The service has dropped drastically to **** poor or no service at all, there is no getting assistance. No query gets resolved, you are sent from pillar to post.
I have logged a debit card dispute of a merchant that stole my money several times now for over 2 weeks and FNB still has not given me any response or my money back.
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Replies (1)0
Replies (1)LS
Lambert S's updateReviewer Update
28 Dec 2021, 11:40 The reply is so generic and completely unacceptable!
To prove the utter incompetence of FNB, here is a list of reference numbers I got from FNB for the very same dispute, to which I still have not received any feedback from FNB or even received my money back! This is absolutely appalling and disgusting behavior from FNB. They give absolutely ZERO F**ks about their clients.
REF:***
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To prove the utter incompetence of FNB, here is a list of reference numbers I got from FNB for the very same dispute, to which I still have not received any feedback from FNB or even received my money back! This is absolutely appalling and disgusting behavior from FNB. They give absolutely ZERO F**ks about their clients.
REF:***
REF:***
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LS
Lambert S's update28 Dec 2021, 11:40
Reviewer Update
The reply is so generic and completely unacceptable!
To prove the utter incompetence of FNB, here is a list of reference numbers I got from FNB for the very same dispute, to which I still have not received any feedback from FNB or even received my money back! This is absolutely appalling and disgusting behavior from FNB. They give absolutely ZERO F**ks about their clients.
REF:***
REF:***
REF:***
REF:***
REF:***
To prove the utter incompetence of FNB, here is a list of reference numbers I got from FNB for the very same dispute, to which I still have not received any feedback from FNB or even received my money back! This is absolutely appalling and disgusting behavior from FNB. They give absolutely ZERO F**ks about their clients.
REF:***
REF:***
REF:***
REF:***
REF:***