BM
Bafanam M

1 reviews | Active since Dec 2017

02 Feb 2018, 16:02

Really bad

I went to an Fnb branch in Fourways today to do a debit reversal I was told I would get the money into my account in 30min I was totally surprised as I know it’s an immediate thing, the consultant look too busy to even help I guess it was the Friday mood I took time off work to drive there for sweet nothing money wasted to go the branch I really am starting to hate FNB I honestly think it’s time for a state Bank

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Feb 2018, 08:04
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***