MR
Monique R

1 reviews | Active since May 2016

31 May 2016, 08:51

REALLY?????

<p>Posted yesterday, got a phone call to confirm query will be referred to correct department and today I receive an sms confirming query resolved???</p> <p>NO ONE CALLED ME TO FINALISE COMPLAINT </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2016, 09:45
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter your complaint is still in progress and you will hear shortly.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)