LV
Leslie V

1 reviews | Active since Jul 2015

26 Apr 2018, 08:02

Ready to explode

Frustration!!!!! I have a problem with one of my accounts and there is nobody that can assit me with my problem. Even the call centre people. A second problem is that I received a new petrol card six weeks ago and I am still not able to use the thing. Freak, I am about to pull my hair out PLEASE HELP

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2018, 16:12
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

Best regards,