1 reviews | Active since Feb 2018
Reactive account
I fail to understand why our businesse account was closed without FNB giving a notice that the account will be closed, we got an SMS last to inform us that the account has been closed, we then contacted FNB and we advised that we reactive the account, but when we got to the branch we were told that they can't reactivate the account and that we need to open another account. Please can you reactive the account as we have a project coming on board.
Good day Ennica Mbhele,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Point of Presence who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ennica Mbhele,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Point of Presence who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)