1 reviews | Active since Apr 2017
Re: Lies and delays from FNB Credit Division
<p>My Credit card has expired, and i have been trying to get a new card from FNB. ON 5 april 2017 I called there FNB Credit card division to order a new card. The Consult i spoke to said to me , that a transport company was trying to get hold of me since February 2017. Acording to the Transport compant, that was a lie, because the Transport companty did not have my contact details.None were given to them by FNB.</p> <p>More frustration,comes to me, when i try to follow up with FNB this morning 10 Febraury 2017.</p> <p>I was was told that i will have to call the delivery company and follow up on my card .I did not order my new card with th delivery company, however anyweay i did and the company says to me that they , have not tried to conact me, but was waiting on information from FNB.</p>
I am still awiting for my credit card. At this rate , it will be quicker , for me to go to NEDBANK,ABSA OR STANDARD ,bank.
I am still awiting for my credit card. At this rate , it will be quicker , for me to go to NEDBANK,ABSA OR STANDARD ,bank.
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
This matter should now be getting very embrassing for FNB. I have still not yet receivedmy cards. i was promised to get them on Tuesday 11 April 2017 then promised again to get them on 12 April 2007. this is now un accepted service . Lies ,Lies and more Lies, is this the standard of service delivery in FNB.
This matter should now be getting very embrassing for FNB. I have still not yet receivedmy cards. i was promised to get them on Tuesday 11 April 2017 then promised again to get them on 12 April 2007. this is now un accepted service . Lies ,Lies and more Lies, is this the standard of service delivery in FNB.