1 reviews | Active since Nov 2012
Re-advance
<p>I app**** for a re-advance on my home loan. They approved a firther loan. I called them and said I need the money urgently I don't want to register another bond. They said the money will be paid within 5 days because they do not need to rtegister a new bond.</p> <p>It has been 8 days now and nothing. When I called FNB, a stupid person (who did not give his name) told me I have to wait for the registration before I can get the money.</p> <p>It seems everybody who works in FNB homeloans arte equally stupid and nobody knows what is going on. Bond number: ********** 72578</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)