Re - 627585 still awaiting action

I lodged a complaint on the 19Th of February of an ATM that was broken, however, when I passed the machine this morning the ATM is still broken. All Roe***a Davids has communicated is that the complaint has been escalated! All Shawn Pretorius has done is called me to say its going to be fixed, and I again I repeat, that this morning when I passed the ATM, a note was celotaped to it. FNB has certainly lived up to its motto of \How can we help you"BUT nothing gets done."""