SS
SkhumbaLee S

1 reviews | Active since May 2016

29 Jun 2016, 08:51

rcp fee for pls

<p>FNB has been debiting my account for 57 rands the last few months and I ve been asking why , today I google this rcp fee business only to find its a fee for rejected debits, it goes off with all the other debits meaning there is money sufficient for all the debit orders and this amount. </p> <p>I want my money FNB and quite frankly im growing weary of these stunts. </p> <p>I had few of this R99 unauthorised debits going off on my account so since these people change their details and debit your account again I placed a stop order on each one, now I must pay R5 for each stop order every month I am now being held liable for your slack security system at my expense , while the bank charges are already quite ridiculous. I was once very happy with this bank but now ......this is not on honestly.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jun 2016, 09:05
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.


The reference number is 951636 .

Regards
Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)