DG
Dominique G

1 reviews | Active since Mar 2013

21 Apr 2015, 11:21

RCP FEE for PLS

I looked at my bank statement this morning and notices a #RCP FEE FOR PLS deduction on my account. I have no idea what this deduction is, so using google I found that this is a fee you pay when your debit order doesn't go through in time.<br> Checking the bank balance a few days before this deduction, I have sufficient funds in my account, I always ensure that I have money in my account on time for deductions. I also noticed that this has been happening for the last few months, shocking!!<br> I want these errors rectified and my money back, for all these fees that were deducted when I had funds!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Apr 2015, 11:27
Official
Hello nixinaxi,


Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to Banking Channels who will contact you shortly.

Complaint reference 670426.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)