1 reviews | Active since Nov 2012
RB Jacobs - you and I need to break-up
SAPS case number 717/2/2018, FNB reference number: Rk ********** 1799 RBJacobs, I think that you and I need to end our relationship! I have been communicating with you via email over the past few weeks and now contact you via the app, and you don't know me!! I always knew you were not a real person, but surely your systems and robots could do better than that. I would like this issue sorted asap please - I have been waiting for over 2 months. I am due to get funds back from Nedbank due to a ********** payment and your people are being very complacent.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)