CD
Chane D
1 reviews | Active since Apr 2022
12 Dec 2022, 09:00
Rather don't bank With FNB -It would save you millions
Worst Bank...I spoke to an agent and on app for payment of Loan and other accounts as i have been unemployed and got work in Dec and then they had my account over for Legal assistance. Maybe if you had proper systems and communication you would be aware of the Correspondence
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Chane D's updateReviewer Update
03 Jan 2023, 08:01Good Day, Your Agents keep on calling and Calling but same as last year - I speak to one agent and the next one doesn't even know or have updated information that i spoke to previous agent abut. Im also unhappy that different agents must deal with my case. I However am explaining again that i was unemployed and couldn't pay the accounts and thus i explained to someone on app and on email few times..yet you have no understanding. But its funny how i am still waiting for my Debit Order dispute amount that was approved to be paid yet Nothing.
CD
Chane D's update03 Jan 2023, 08:01
Reviewer Update
Good Day, Your Agents keep on calling and Calling but same as last year - I speak to one agent and the next one doesn't even know or have updated information that i spoke to previous agent abut. Im also unhappy that different agents must deal with my case. I However am explaining again that i was unemployed and couldn't pay the accounts and thus i explained to someone on app and on email few times..yet you have no understanding. But its funny how i am still waiting for my Debit Order dispute amount that was approved to be paid yet Nothing.
CD
Chane D's updateReviewer Update
19 Jan 2023, 11:18Again!! this is Probably the 8th time i had to explain to every agent the situation over and over again, however on Tuesday i spoke to someone and explained again she literally said she will make a note of this. Then the following day another agent calls saying that No message or notes was added..i was livid because don't understand why is FNB hiring such *********** people who cant even do one small thing. Its not my job to rely the message. i mean seriously i explain to you over and over that I was unemployed but now i can start paying everything again but these agents are either so deaf or very DIM to grasp what i am saying to them. and now again another agent calls and i expressed the Frustration to Danny Swart.
CD
Chane D's update19 Jan 2023, 11:18
Reviewer Update
Again!! this is Probably the 8th time i had to explain to every agent the situation over and over again, however on Tuesday i spoke to someone and explained again she literally said she will make a note of this. Then the following day another agent calls saying that No message or notes was added..i was livid because don't understand why is FNB hiring such *********** people who cant even do one small thing. Its not my job to rely the message. i mean seriously i explain to you over and over that I was unemployed but now i can start paying everything again but these agents are either so deaf or very DIM to grasp what i am saying to them. and now again another agent calls and i expressed the Frustration to Danny Swart.