Rather complicated bank statements

Having reported on an issue that I had with FNB not changing my statement dates to coincide with the beginning and the end of the month, I did get a phone call from a rather irate Business Manager, inquiring what my complaint was all about, as on his system, my statement date was in fact month end. Well, in a way, he was right - because I now get a statement from 25th of one month to the 24th of the next, and then ANOTHER statement from 25th to the end of the month ( ie from 25 Oct to 24th Nov and another one from 24 Nov to end Nov). And it has taken 4 months to get this far!

John Clayton Elysium