Radio ads fantastic but in real life NO JOY!!!

<p>I app**** online for a business account. I got my card after 2 weeks. Then I got an email to say that I must send in my FICA docs. i did that. Then I kept on getting emaisl to say send in fica docs. After speaking to the third person in the call centre it was established that I need to send my CIPRO 2017 doc in. I did that and then i got an sms to say congratulations your account is ok. FICA all in order. I was in the bank now for a second time in a week. My account is stiil on hold and I am thinking that I am making a huge mistake to go to FNB. How can we help you does not work for me.</p>